Be Back Sales

Hi Customer,

Thank you for visiting our store today. I know you have some remaining concerns – so my manager authorized me to increase your trade-in by $500!

To help make your re-visit pay-off, kindly use the appointment setting link and you will also receive a $20 Amazon gift card offer for a test drive – or upgrade and receive $50 Amazon gist card when you purchase or lease from our dealership!

It’s easy – Click Here to review this offer

AND schedule your next visit.

I look forward to working with you!

Thank you!

Customer visits that don’t close on the first visit are known as the dreaded “be-back” customer. To help improve the chances of a re-visit, provide your sales team an automated appointment setting tool with an incentive of $20 Amazon Cash for a test drive or $50 Amazon cash with a purchase.

Below are sample email/scripts that you can use!