AUTOLINE MARKETING

DEALER PROFILE

Complete the following information to assist AutoLine in preparing for your customized training program.

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Internet Department

AUTOLINE APPOINTMENT OFFERINGS

Internet Department
Website Inventory
Equity Mining
Be Back Incentive
Other

APPOINTMENT PERFORMANCE PERCENTAGES

PERFORMANCE MEASURMENTS (CURRENT % AND DESIRED %)

STAFF TRAINING

Internet Inquiry Response

Utilize Email Templates
Utilize Phone Scripts
Desire Training

Phone Inquiry Response

Utilize Email Templates
Utilize Phone Scripts
Desire Training

Appointment Confirmation Response

Utilize Email Templates
Utilize Phone Scripts
Desire Training

Missed Confirmation Response

Utilize Email Templates
Utilize Phone Scripts
Desire Training

Roll-play and/or practice methods

Desire Training

Secret Shopper desired and/or used

Desire Training

Other

Desire Training

Please submit copies of all email and phone script templates currently in use.
Upload one file per field below, if more than 6, email files to lisae@myautoline.com

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30 - 60 DAY: WEEKLY MEETING AGENDA

TOPIC COVERED

DEALERSHIP INFORMATION