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AUTOLINE MARKETING

DEALER PROFILE

Complete the following information to assist AutoLine in preparing for your customized training program.

Today's Date

Time

Dealership Begin Date

Dealership Name

Dealership Address

Logo

Upload File

Submit a high resolution logo to be used by AutoLine for the software and service offering. Upload supported file (Max 15MB)

Internet Department

Yes

No

If No, who manages the internet inquiries?

AUTOLINE APPOINTMENT OFFERINGS

Internet Department

Yes

No

Internet Department Begin/Review Date

Internet Department Contact Name

Internet Department Email

Website Inventory

Yes

No

Website Inventory Begin/Review Date

Website Inventory Contact Name

Website Inventory Email

Equity Mining

Yes

No

Equity Mining Begin/Review Date

Equity Mining Contact Name

Equity Mining Email

Be Back Incentive

Yes

No

Be Back Incentive Begin/Review Date

Be Back Incentive Contact Name

Be Back Incentive Email

Other

Yes

No

Other Begin/Review Date

Other Contact Name

Other Email

Comments

APPOINTMENT PERFORMANCE PERCENTAGES

PERFORMANCE MEASURMENTS (CURRENT % AND DESIRED %)

Inquire to Response Ratio

Agree to Appointment Ratio

Appointment to Show-up Ratio

Show-up to Sale Ratio

Other Ratio

Comments/Other Ratio Title

STAFF TRAINING

Internet Inquiry Response

Utilize Email Templates

Yes

No

Utilize Phone Scripts

Yes

No

Desire Training

Yes

No

Describe Additional Training Available to Staff

Phone Inquiry Response

Utilize Email Templates

Yes

No

Utilize Phone Scripts

Yes

No

Desire Training

Yes

No

Describe Additional Training Available to Staff

Appointment Confirmation Response

Utilize Email Templates

Yes

No

Utilize Phone Scripts

Yes

No

Desire Training

Yes

No

Describe Additional Training Available to Staff

Missed Confirmation Response

Utilize Email Templates

Yes

No

Utilize Phone Scripts

Yes

No

Desire Training

Yes

No

Describe Additional Training Available to Staff

Roll-play and/or practice methods

Desire Training

Yes

No

Describe Additional Training Available to Staff

Secret Shopper desired and/or used

Desire Training

Yes

No

Describe Additional Training Available to Staff

Other

Desire Training

Yes

No

Describe Additional Training Available to Staff

Please submit copies of all email and phone script templates currently in use.
Upload one file per field below, if more than 6, email files to lisae@myautoline.com

Email/phone script template currently in use (1)

Upload File

Upload supported file (Max 15MB)

Email/phone script template currently in use (2)

Upload File

Upload supported file (Max 15MB)

Email/phone script template currently in use (3)

Upload File

Upload supported file (Max 15MB)

Email/phone script template currently in use (4)

Upload File

Upload supported file (Max 15MB)

Email/phone script template currently in use (5)

Upload File

Upload supported file (Max 15MB)

Email/phone script template currently in use (6)

Upload File

Upload supported file (Max 15MB)

30 - 60 DAY: WEEKLY MEETING AGENDA

Preferred Weekly Meeting Day

Time (est. 15 min):

TOPIC COVERED

Software Training

Tested Templates

Deployment Plans Validated

Redeployment Tested

Error Managment Tested

Gift Fulfillment Tested

Appointment to Show Validated

DEALERSHIP INFORMATION